Happy New Year

I open 2007 with a lovely bit of news regarding the management approach to HR.


"MIGRATION OF UK HR SHARED SERVICES TO INDIA
As part of the Company’s ‘Best-Shore’ strategy, over the next weeks the HR Shared Services support to the UK business will be migrating to Pune, India. This move has offered an opportunity to review and enhance the existing HR processes so that the UK HR function can better leverage the services it provides to company."

Please note the catch phrase "best-shore" and, what I can only refer to as the "L" word. I cannot speak or type it in full as I end up feeling dirty.

Best-shore - verb - to move a department from a native country where the work IS, to a developING country in an effort to save labour costs in the mistaken belief that a lower hourly rate is vital and moving the service will be satisfactory to the people who try to contact and use the service. The small matter of it being a poorer country and people there selling the often deeply private details to 3rd parties or criminals for huge amounts of money does not ever get considered.

Synonyms- offshore, shaft-the-locals, deskilling-the-natives


Facts: to that show I am not talking out of my arse and being a general misery-guts

http://www.forrester.com/Research/Document/Excerpt/0,7211,39848,00.html
2005 April: Citibank workers bent
2005 June: Offshore fraud is rare, honest
2006 March: Florida is leaking
2006 May: 2000 Mastercard details on sale
2006 June: HSBC Bangalore employee nicks £233000

Hmm, really rare eh.